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1、Does DongAn support OEM and ODM customization services?
DongAn fully supports OEM and ODM services. We can customize cabinets, temperature control equipment, converters and other full-range products according to overseas customers’ requirements on size, structure, material, protection level, color and logo, to meet localized application needs of different scenarios.
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2、What international certifications do Dongan products have?
DongAn products are certified with CE, UL, RoHS and other globally recognized qualifications. We also comply with industry standards of the EU, Southeast Asia and other regions. Complete certification documents are available to meet overseas market access requirements.
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3、Which countries and regions do DongAn products export to?
Our products are sold to Europe, Southeast Asia, the Middle East and other regions worldwide. We have rich experience in serving overseas clients from data center, rail transit, industrial manufacturing and new energy industries with successful project delivery.
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4、What is the MOQ for overseas orders?
We adopt a flexible order policy. No strict MOQ for standard products. For customized products, the minimum order quantity can be negotiated to support sample orders and large-scale project orders.
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5、Can you provide English product brochures and technical documents?
We provide English catalogs and technical data sheets free of charge. Please send your company name, contact person and detailed requirements to helpdesk@dongan-sh.com , and our technical team will follow up with you promptly.
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6、What are the shipping methods and lead time for overseas delivery?
We offer sea freight, air freight, railway and other logistics solutions with reliable freight partners. Standard products can be delivered within 2 to 4 weeks. The lead time for customized products will be confirmed in advance based on production arrangements.
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7、Is third-party inspection before shipment acceptable?
Yes. We fully support designated third-party inspection, including dimension check, performance testing and overall quality inspection, to ensure all goods meet your purchasing standards.
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8、Do your products comply with local electrical standards in Europe and other regions?
Our products are designed and manufactured in line with international safety regulations and EU directives. Customized upgrades can be provided to fully meet local electrical codes and protection requirements for European and regional applications.